Room P3.10, Mathematics Building

António Rito Silva, INESC-ID / IST - TU Lisbon

AGILIPO: Embedding Social Software Features into Business Process Tools

In today’s changing environments organizational design must take into account the fact that business processes are incomplete by nature and that they should be managed in such a way that they do not restrain human intervention. In this seminar we propose the embedding of the features of social software, such as wiki-like features, in the modeling and execution tools of business processes. These features will foster people empowerment in the execution and bottom-up design of business process. Research issues on the implementation of the tool and its methodological impact on Business Process Management are discussed.